Men’s Padded Shoulder Black Biker Leather Jacket

Shipping Coverage

This Shipping Policy applies only to orders shipped within the United States.

Delivery Schedule

Here’s what you can expect for order processing and delivery:

• Order Cutoff Time: 2:00 PM (GMT-06:00) Central Standard Time (Chicago)

  Orders placed after this time will be processed the next business day.

• Handling Time: 2–5 business days (Monday to Friday)

• Transit Time: 8–10 business days (Monday to Friday)

• Estimated Total Delivery Window: 10–15 business days

• Customers are responsible for providing accurate shipping details to avoid delays.

Courier Partners

We ship orders using trusted and reliable U.S. carriers, including:

• DHL

• FedEx

• USPS

Carrier selection depends on destination and service availability.

Shipping Costs

• Free Shipping is available on all orders within the United States.

• There are no customs duties, import taxes, or international fees, as we ship domestically only.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details. You can monitor your shipment’s progress through our order tracking page as updates become available.

Delivery Concerns

If you experience shipping delays, lost packages, or damaged items, please contact our support team immediately, and we will assist you in resolving the issue promptly.

Contact Information

• Website Name: Alaska Jackets

• Company Name: GUCCS.CO LLC

• Business Number (EIN): 92-0734945

• Address: 527 Ranch Trail, Irving, TX 75063, USA

• Email: info@alaskajackets.com

• Phone: +1 713 949 6541

• Customer Service Hours:

  • Monday to Friday: 8:00 AM – 5:00 PM

  • Saturday and Sunday: Closed

• Time Zone: Central Standard Time (CT)

• Response Time: We respond within one business day.

This policy applies only to orders shipped within the United States.

1. Return Eligibility

Returns or exchanges may be requested within 30 days of delivery. To be eligible for a return, your item must be:

• Unused, unworn, and unwashed

• In original condition with all tags, labels, and packaging intact

Items returned after 30 days of delivery are not eligible for a return, refund, or exchange.

2. Return Shipping & Fees

• Restocking Fee: $0 (No Restocking Fee) for all approved returns.

• Defective, Damaged, or Incorrect Items: If you receive a defective, damaged, or incorrect item due to our error, we will provide a full refund or free replacement, including coverage/assistance for return shipping costs.

• Customer-Initiated Returns (Change of Mind / Preference): For returns due to change of mind or personal preference, customers are responsible for return shipping costs. A full refund of the product purchase price will be issued once inspected.

3. How to Request a Return

1. Contact Us: Email info@alaskajackets.com with your order number and reason for return.

2. Return Authorization: Approved returns will receive a Return Merchandise Authorization (RMA) code and instructions on where to send your package.

3. Ship the Item: Securely pack the item in its original packaging and clearly include the RMA code with the return.

4. Inspection: All returned items are inspected upon arrival to verify condition before a refund or exchange is issued.

4. Refund Processing Time

• Approved refunds are processed within 3 business days after inspection.

• Refunds are issued directly to the original payment method. (Note: Processing times may vary slightly depending on your card issuer or bank).

5. Exchanges

Exchanges are available within 30 days of delivery for items meeting standard return eligibility requirements.

6. Non-Returnable Items

The following items cannot be returned or refunded:

• Customized or personalized products

• Altered, used, or worn items

• Return requests submitted after the 30-day window

7. Order Cancellation Policy

• Before Shipment: If your order has not yet shipped, you may request a full cancellation and refund.

• After Shipment: Once an order has shipped, it cannot be canceled mid-transit. Please follow the standard return process upon delivery.

8. Late or Missing Deliveries

If your order has not arrived within 20 business days, please reach out to our support team so we can investigate with the carrier and arrange a resolution or refund.

Customer Support & Contact Information

For any questions regarding returns, refunds, or exchanges, please contact us:

• Website Name: Alaska Jackets

• Company Name: GUCCS.CO LLC

• Business Number (EIN): 92-0734945

• Address: 527 Ranch Trail, Irving, TX 75063, USA

• Email: info@alaskajackets.com

• Phone: +1 713 949 6541

• Customer Service Hours:

  • Monday to Friday: 8:00 AM – 5:00 PM

  • Saturday and Sunday: Closed

• Time Zone: Central Standard Time (CT)

• Response Time: We respond within one business day.