Shipping Policy

Shipping Coverage:

All over the world. 

Shipping Rates & Delivery Estimates:

Shipping rates are as follows:

  • Free Shipping: USA, UK, Canada, and Australia.

  • $25 Flat Rate: all other countries in the world.

Delivery Timeframes:

  • Processing Time/Handling Time: 5-7 business days (Monday – Friday)

  • Transit Time: 5-8 business days

    (Monday – Friday)

  • Total Estimated Delivery Time: 10-15 business days

    (Monday – Friday)

  • Order cut-off time: 2:00 pm (GMT-05:00) Eastern Standard Time (New York)

Delivery Partners

We partner with trusted delivery companies, including FedEx, DHL, Skynet, and UPS, to ensure reliable shipping worldwide. The selected carrier may vary based on your location and the delivery option chosen.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email with your tracking info once your order has been shipped. The tracking number will be active within 24 hours.

International Shipping Policy

We ship all over the world. Please note that your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. Alaska Jackets is not responsible for these charges.

Order Cancellation Policy

  • Within 24 Hours: Orders canceled within 24 hours of placement will receive a full refund.
  • After 24 Hours but Before Dispatch: Orders canceled after 24 hours but before dispatch may be subject to deductions of 35% to cover processing costs.
  • After Dispatch: Orders cannot be canceled once dispatched. Customers may initiate a return under the Return & Refund Policy.

Return & Refund Policy

For detailed information on returns and refunds, including eligibility criteria, cancellation terms, and the process, please visit our Refund and Returns Policy page. Highlights include:

  • Eligibility: Returns are accepted within 30 days for items in original condition.
  • Non-Refundable Items: Customized products and items damaged due to misuse.
  • Refund Process: Customers must return the item to the sender location provided, and refunds are processed within 10 business days.

Warehouse Disclosure

We operate a global network of warehouses, strategically located across various regions to ensure efficient shipping and delivery. Our warehouses are situated in the United States, China, and Pakistan. As such, your parcel will be shipped from one of these locations, depending on your order and shipping requirements.

Contact Us

If you have any questions or concerns regarding our shipping policy, feel free to reach out:

Email: info@alaskajackets.com

We appreciate your business and are committed to providing you with the best possible service!