Shipping Policy

Shipping Coverage

We ship worldwide. We do not ship to PO boxes, APO, or FPO addresses. 

Shipping Costs

Free Shipping:

United States, United Kingdom, Canada, Australia.

Flat Rate of $25:

Rest of the world.

Estimated Shipping Time and Process

Orders are typically processed and shipped within the timeframe below. During high-order volumes, delivery may be delayed by a few days.

Estimated Delivery Time (from order date): 10–15 business days for domestic and international shipments.

All orders are processed and prepared for shipment within 5-7 business days after payment confirmation.

  • Orders are processed Monday through Friday, excluding public holidays.
  • Orders with minor customizations are included in standard processing.
  • Orders requiring major customizations may take additional processing time. Customers will be notified if this applies.

Once your order has been handed over to the carrier, you will receive a shipment confirmation email with tracking details.

Order Processing Time:

5-7 business days – Monday-Friday

Order Shipping Time:

5-8 business days – Monday-Friday

Estimated Total Shipping Time:

10-15 business days – Monday-Friday

Import Duties

Customers are responsible for any import duties or customs fees applied by their country. These import duties are variable according to the country the product is being imported to and will be paid by the customers.

Confirmation Notice

Upon placing your order, you’ll receive a confirmation email containing your order receipt and details. If you don’t receive this notification, please contact our customer service team.

Order Tracking

We provide a tracking number for each order. You can track your package using that number on the carrier’s website. We usually use DHL, FedEx, or USPS to ship your products. Your courier service details and your order tracking number will be emailed to you as soon as your order is shipped.

You can contact us at:

Phone: +1 (325) 374-0126
Email: info@alaskajackets.com

Store Availability: Online Store – Open 24/7
Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)