ORDER CANCELLATION POLICY

At Alaska Jackets, we understand that plans can change. Please review our cancellation policy:

Order Cancellation:

  • Within 24 hours: Orders are eligible for cancellation with a full refund.
  • After 24 hours: Orders can no longer be canceled as they move into processing.
  • Shipped orders: Cannot be canceled, but you may return the item within 30 days under our Return & Exchange Policy.

Refunds:

  • Refunds for successfully canceled orders are processed to the original payment method within 5–7 business days.
  • Shipping charges are refundable only if the cancellation occurs before the order is shipped.

Customer Support:

  • Our support team is available Monday–Saturday, 9 AM – 6 PM (EST) to assist with cancellations and related inquiries.

Alaska Jackets strives to make order cancellations and returns simple and hassle-free for all customers.