At Alaska Jackets, we understand that plans can change. Please review our cancellation policy:
Order Cancellation:
- Within 24 hours: Orders are eligible for cancellation with a full refund.
- After 24 hours: Orders can no longer be canceled as they move into processing.
- Shipped orders: Cannot be canceled, but you may return the item within 30 days under our Return & Exchange Policy.
Refunds:
- Refunds for successfully canceled orders are processed to the original payment method within 5–7 business days.
- Shipping charges are refundable only if the cancellation occurs before the order is shipped.
Customer Support:
- Our support team is available Monday–Saturday, 9 AM – 6 PM (EST) to assist with cancellations and related inquiries.
Alaska Jackets strives to make order cancellations and returns simple and hassle-free for all customers.
